Who we are
Out of the Box Catering Ltd is a catering and events company based in Wiltshire providing catering services for wakes, corporate events, and private functions.
Our registered address is: 1 Cricklade Court, Old Town, Swindon, Wiltshire, SN1 3EY.
Our company number is: 11076077.
We are committed to protecting your privacy and handling your data in a transparent and secure way.
Information we Collect
We may collect the following information when you interact with us:
1.1 Information You Provide Directly
-
Name
-
Email address
-
Phone number
-
Delivery addresses
-
Event details (date, type, dietary requirements, guest numbers, etc.)
-
Payment information (processed securely by third-party providers)
1.2 Information Collected Automatically
When you use our website, we may collect:
-
IP address
-
Browser type and device information
-
Pages viewed
-
Cookies (to improve your website experience)
1.3 Information from Third Parties
For example, if you contact us via:
-
Facebook
-
Instagram
-
WhatsApp
-
Google
Those platforms may send us your name, email, or profile information.
2. How We Use Your Information
We use your information to:
-
Respond to enquiries
-
Process and manage orders
-
Deliver catering services
-
Communicate about your booking
-
Improve our website and services
-
Maintain records for accounting and legal requirements
-
Send occasional updates or promotions (only with consent)
We do not sell or trade your personal data. Ever.
3. Legal Basis for Processing
We process your data under one or more of the following:
-
Contract: To provide the catering service you’ve booked
-
Consent: When you subscribe to marketing
-
Legitimate interest: To run and improve our business
-
Legal obligation: Accounting and tax requirements.
4. Sharing Your Data
We only share data when necessary, for example with:
-
Payment processors (e.g., PayPal)
-
Delivery partners
-
Website hosting and analytics providers
-
Accountants or professional advisers (only relevant data)
All third-party services comply with GDPR.
5. Data Storage & Security
We store your data securely using reputable systems and platforms.
We take reasonable steps to prevent:
-
Unauthorised access
-
Accidental loss
-
Unlawful use
Data is only kept for as long as needed for legal, accounting, or operational purposes.
6. Your Rights
Under GDPR, you have the right to:
-
Access your personal data
-
Correct inaccurate data
-
Request deletion (“right to be forgotten”)
-
Restrict processing
-
Object to processing
-
Withdraw consent
-
Request a copy of your data
To exercise any of these rights, email: info@outoftheboxcatering.net
7. Cookies
Our website may use cookies to:
-
Improve performance
-
Understand visitor behaviour
-
Support third-party tools (e.g., Facebook Pixel, Google Analytics)
You can disable cookies in your browser settings at any time.
8. Third-Party Links
Our website may include links to external sites.
We are not responsible for the privacy practices of those sites.
9. Changes to This Policy
We may update this Privacy Policy occasionally.
Any changes will be posted on this page with an updated date.
10. Contact
If you have questions about this Privacy Policy or how we handle data, contact:
Out of the Box Catering Ltd
Email: info@outoftheboxcatering.net